FAQ

How can we help?

Answers to the questions we get most often. If you can't find an answer, write to us at office@yokana.shop.

General & products

What is YOKANA?

YOKANA is a handmade shoe brand from Belgrade. We specialize in high-quality, comfortable espadrilles for women and men.

Where are YOKANA shoes made?

All YOKANA models are produced in Serbia.

What materials are used?

High-quality materials - natural jute, leather, rubber and suede.

What makes YOKANA shoes unique?

They are handmade and designed for both style and comfort. With our configurator you can design your own pair by combining 4 elements and 23 colors.

What is the production time?

Espadrilles are made to order, with a production time of 10 working days.

How do I clean my espadrilles?

For suede, brush gently with a rubber brush and a natural-bristle brush. Be careful not to wet the sole.

What if they get wet?

Stuff them with newspaper and let them dry away from direct sunlight, then gently brush with a natural-bristle brush.

How often should I clean them?

Depending on how often you wear them, we recommend cleaning every few weeks to maintain quality.

How do YOKANA shoes fit?

They follow standard sizing. Still, we recommend checking the size chart for the best fit.

What sizes are available?

We offer EU 36-42 for women and EU 40-46 for men.

How do I measure my feet?

Measure with a ruler or tape and compare to our size chart. It's best to measure at the end of the day when feet are slightly swollen.

What if the size doesn't fit?

By law you have the right to exchange within a certain period. Contact us at office@yokana.shop or +381 61 227 27 87.

What is the configurator?

An online tool that lets you design your own boat-shoe espadrilles by choosing 4 parts and 23 colors.

Can I customize men's and women's?

Yes, the configurator offers options for both models.

How do I use it?

Open the configurator, choose a model, pick a color for each part and add to cart.